A Business Case for Audit Issue Management Software

Audit Issue Management Software Justification

Most small and medium sized businesses use spreadsheets for audit issue tracking. In general, these companies cannot afford to implement automated audit work programs and tracking systems.  Historically, there were few options for such companies for improving audit issue tracking, such as stand alone audit issue management software. As we have outlined in other articles such as Spreadsheet vs. Software for Audit Issue Tracking, spreadsheets are substandard tools for tracking and resolving audit issues.

With AuditFindings.com, any business can implement a robust tool for tracking audit issues. The web-based tool for audit issue tracking is easy-to-use and eliminates the pitfalls of using spreadsheets for audit issue tracking.

Although we provide a free audit issue tracking software option, we have created a business case that can be used for management justification for the complete business version of our audit issue management software.

Download Business Case

Use the link above to download a Microsoft Word version of the business case.  This document can be edited and modified for your specific needs. There are also other resources available on the Resources section of our site at https://www.auditfindings.com/resources/.

As indicated above, you can download an editable copy of the business case. However, the text is included below.


This document is intended to be used as a resource to help prepare a funding or approval request for phishing simulation at your organization. The information contained within this document should be incorporated into your organization’s specific funding format. The context of the text is from the point of view of you making a request for funding internally; this is not a sales proposal per se.


This document provides support for implementing a formal audit issue tracking system. With the number of audits and other reviews, tracking corrective action can be difficult using spreadsheets and other documents.

We are recommending the system from AuditFindings.com. It is a secure, web-based audit and issue tracking platform that will provide a central location to document and report on corrective action. With a web-based issue tracking system, we can reduce the time spent overseeing items and more easily ensure that issues are being resolved. We anticipate the system to save us over 100 hours of employee time a year in tracking and reporting on issues. In addition, the system will provide us a method to easily ensure that issues to not go unresolved. In our industry, unresolved issues could negatively affect our regulatory status.

The cost for using the system will be $99.00 a month. We can cancel the subscription at any time. There are no upfront charges, or incremental fees.


At present, our organization has many internal and external audits being performed. In addition, we have regulatory agencies that perform reviews as well. Keeping track of all of the issues is currently a manual process using spreadsheets. We receive audit or examination reports from the various entities and then we record the issues identified within spreadsheets. The problem with this process includes, but is not limited to, the following:

  • It is hard to get others input to update the spreadsheet. If we email a copy to others to update, we now have multiple copies that need to be reconciled.  This takes a lot of time and is prone to errors.
  • Controlling spreadsheet versions is difficult. Sometimes, auditors or examiners are provided a previous or non-updated version of the document, which reflects poorly on the organization.
  • It is difficult to control what users change in the spreadsheet.  Sometimes users enter content that then needs to be edited for uniformity, taking more time.
  • With a spreadsheet, it can be difficult to report on specific items.  If we only want some of the data for a meeting, it is hard to limit spreadsheets to just certain items.
  • No ability to make actionable items.  With a spreadsheet, we cannot set triggers to notify people of issues they are assigned to correct, or notification of past due items, or being alerted when others update audit issues.
  • Without actionable items or notifications, it is easy to overlook the corrective action for an item.  Any unresolved audit or exam findings reflects poorly on our organization.


To minimize this problem, we considered several alternatives. These alternatives range from continuing to use spreadsheets, to developing our own in-house solution.  A summary of these alternatives is listed below.

Option Pros Cons
  • Low-cost
  • Already in use
  • Difficult to update
  • Version control difficulties
  • No automation
  • Difficulty in reporting

Hosted/dedicated solution from AuditFindings.com
  • Low cost
  • Good reporting
  • Advanced features
  • Multiple-user access
  • Vendor support
  • Vendor reliance
Internally developed database, such as Microsoft Access
  • Control platform
  • Expensive (potentially)
  • Reliance on employees
  • No updates/support


With any new product, there are some risks involved. The key risks related to the various alternatives, including mitigation strategies, are listed below.

Risk Mitigation
  • Poor or no return on investment
  • Employee time taken to learn a new systems
  • Lack of support for solution chosen
  • Lack of availability of the data
  • Compromise of information via a data breach
  • Ensure that the financial costs are minimal
  • Ensure that the system chosen is easy to use
  • Ensure that the system chosen has adequate support
  • Ensure the system chosen has adequate business continuity/data recovery plans
  • Ensure that the system has adequate security and controls


The solution to the problem is having a multi-user software for employee to access and update information. We are recommending the AuditFindings.com solution. It is a dedicated system focused solely on tracking and resulting audit and examination issues.

The cost for using the system will be $99.00 a month. We can cancel the subscription at any time. There are no upfront charges, or incremental fees.


A software solution dedicated for tracking and resulting audit and examination issues would benefit us by the following.

  • With auditfindings.com we can assign issues to others and they then log into the system and manage and update their items. This feature saves us time in overseeing corrective action. No more emailing and reconciling spreadsheets.
  • We can limit what information people view. If someone is an “assignee” they can only view the items assigned to them.
  • We can get the reports needed for management oversight. With advanced search and filter functions, we can query the data to report only the information we need.
  • We can easily monitor unresolved issues.  From a Dashboard, we can see any items that are still unresolved. The system can send notices or reminders at certain intervals as well.
  • Should anyone leave the company, having items centralized ensures that audit or exam findings are not forgotten.


  • AuditFindings.com Brochure
  • AuditFindings.com FAQ
  • AuditFindings.com Security Summary

AuditFindings.com is a system for managing audit issues. Click here for an overview of the AuditFindings.com system.