Audit Issue Tracking Solutions

AuditFindings has an audit issue-tracking solution for organizations of all sizes.

For small to medium-sized organizations, AuditFindings provides three primary account types: Basic, Standard, and Premium.

For larger organizations wanting more control, the Enterprise version can be hosted in an AuditFindings data center or installed at the client’s data center.

Basic

FREE

  • One Active User
  • Unlimited Assignees
  • 100MB File Storage

Premium

$300/month

  • Includes 15 Active Users
  • $20/additional user/month
  • Unlimited Assignees
  • 5GB+ File Storage
  • Custom Report Writer
  • API

Enterprise

$750/month

  • Cloud Hosted
  • Unlimited Users

Feature Comparison

Feature

Basic

Standard

Premium

Enterprise

All account types allow unlimited assignees. That is, the assignees DO NOT count against the number of users allowed to access the system.

All accounts allow an unlimited number of issues. Issues may be assigned to specific audits. As noted below, the number of active audits allowed varies per account type.

All accounts provide the ability to import issues from Excel or .csv formatted files.

We understand you may still want to use spreadsheets. As such, you can export to Excel directly from the issues list or a generated report.

Email notifications save you time. Several notification options are available.

Summary emails of open items, notifications on changes, and notifications on past due or open items, are all examples of available notification cadences. 

All accounts include history tracking of issue changes.

All paid accounts allow for tags (or custom labels) to be associated with each issue or audit.

All paid accounts allow for custom fields to include custom text fields, custom dropdowns, and custom date fields.

All paid accounts allow the ability to configure Single Sign On (SSO), such as OKTA or ADFS. Premium and Enterprise accounts can work with our support team to implement other SAML-based SSO systems.

All paid accounts allow administrators to limit the ability to access the web interface from specific Internet Protocol (IP) addresses.

Premium and Enterprise-level accounts allow for LDAP integration, such as Active Directory.

An API is available to allow key information to be added, updated, or exported. This allows organizations to use the system in conjunction with other platforms.

For Enterprise accounts, custom programming or client-specific changes to the software are available for additional fees per project.

With Enterprise accounts, a separate instance is created for the subscriber. This instance can be hosted in an AuditFindings data center or a data center selected by the client, such as in-house, AWS, or other.

Each account type has different levels of support. Enterprise accounts include specific SLA for support.

Community

Email / Web

Email / Web / Phone

Email / Web / Phone / SLA

Each account type allows for varying levels of reporting. The Custom Report Writer is included with paid accounts.

Basic Package

Standard Package
Custom Report Writer

Premium Package
Custom Report Writer

Premium Package
Custom Report Writer

Each account type has different limits on the file storage available. Paid accounts can increase their storage for additional fees. For on-premise Enterprise accounts, the storage is determined by the client’s resource/hardware configuration.

100MB

1GB+

5GB+

1TB+

Each account has different limits on the number of active users. An active user is a user with access to the portal having rights other than assignee only. As noted above, assignee-only users do not count against the number of seats available. As such, active users are generally auditors, department heads, and managers needing access to the portal to view the status of issues and audits.

1

10+

15+

Unlimited

Each account has different limits on the number of active audits. An active audit is defined as not yet archived and available to edit.

5

10

Unlimited

Unlimited

Feature Comparison

All account type allow unlimited assignees. That is, the assignees DO NOT count against the number or seats or users allowed to access the system.

All accounts provide for an unlimited number of issues. Issues may be assigned to specific audits. As noted below, the number of active audits allowed varies per account type.

All accounts provide the ability to import issues from Excel or .csv formatted files.

We understand that you may still want to use spreadsheets. As such, you can export to Excel directly from the issues list or from a generated report.

Email notifications save you time. Several notification options are available to include summary emails of open items, notification on changes, notification on past due or open items.

All accounts include history tracking of issue changes.

All paid accounts allow for tags (or custom labels) to be associated with each issue or audit.

All paid accounts allow for custom fields to include custom text fields, custom dropdowns, and custom date fields.

All paid accounts allow the ability to configure single sign on, such as OKTA and ADFS. Premium and Enterprise accounts can work with our support team to implement other SAML based single sign on systems.

All paid accounts allow administrators to limit the ability to access the web interface from specific Internet Protocol (IP) addresses.

Premium and Enterprise level accounts allow for LDAP integration, such as Active Directory.

An API is available to allow key information to be added, updated, or exported. This allows organizations to use the system in conjunction with other platforms.

For Enterprise accounts, custom programming or client-specific changes to the software are available for additional fees per project.

With Enterprise accounts, a separate instance is created for the subscriber. This instance can be hosted in an AuditFindings data center or a data center selected by the client, such as in-house, AWS, or other.

Each account type has different levels of support. Enterprise accounts include specific SLA for support.

Each account type has different levels of support. The enterprise accounts include specific SLA for support.

Each account type has different limits on the file storage available. Paid accounts can increase their storage for additional fees. For on-premise Enterprise accounts the storage is determined by the client’s resource/hardware configuration.

Each account has different limits on the number of active users. An active user is a user with access to the portal that has rights other than assignee only. As noted above, assignee-only users do not count against the number of seats available. As such, active users are generally auditors, department heads, and managers that need access to the portal to view the status of issues and audits.

Each account has different limits on the number of active audits. An active audit is one that has not been archived and is available to edit.

FAQ

Common Questions

No. An Enterprise account has a flat fee for an unlimited number of users. As such, an Enterprise account is advantageous over a set number of users.

An active user is a user with access to the system having access levels in excess of the assignee level. For all but Enterprise accounts, non-assignee level users are counted for license limitations. That is, the number of active users is a primary basis for account limitation.

It depends. An overview of the primary users for each account type is listed below. However, please contact our sales team to discuss your specific needs.

Basic Account is for organizations with a single auditor managing issues not needing end-users to see or update issues directly.

Standard Account is for small to medium-sized organizations having 10-30 active users overseeing issues within the system. As noted earlier, all paid accounts have unlimited assignees included.

Premium Account is most often used by organizations needing additional features such as the API.

An Enterprise Account is often used by organizations having a large number of users or needing/wanting a separate instance or on-premise instance of the software.

Yes. The account can be upgraded or downgraded at any time.  If switching to an Enterprise account from a Standard or Premium-hosted account, there may be additional migration fees.

For Basic, Standard, Premium, and Enterprise-hosted accounts, the data is stored in a U.S.-based secure data center. For Enterprise on-premise accounts, the data is located in the client-determined data center

Yes. The information available to view and/or edit can be limited per user group. Also, assignee-level users can only view or edit items assigned to them. User access levels are further described in the help system.