Audit Issue Tracking Solutions

AuditFindings has an audit issue tracking solution for all sizes or organizations. For small to medium sized organizations, AuditFindings provides three primary account types: Basic, Standard, and Premium. For larger organizations that want more control, the Enterprise version can be hosted in an AuditFindings data center or installed at the client’s data center. The pricing for these various accounts are listed below.

  • Basic

    Try it now

    • One Active User
    • Unlimited Assignees
    • 100MB File Storage
    • x
    • x

    Free

    Sign Up
  • Standard

    Most Popular

    • Ten or More Active Users
    • Unlimited Assignees
    • 1GB+ File Storage
    • Custom Report Writer
    • x

    $10/user/month

    Sign Up
  • Premium

    Get the works

    • Fifteen or More Active Users
    • Unlimited Assignees
    • 5GB+ File Storage
    • Custom Report Writer
    • API

    $20/user/month

    Sign Up

Enterprise Audit Issue Tracking Solutions

  • Hosted

    We take care of the details

    • Separate Instance
    • 1TB+ Storage
    • Unlimited Users

    $4,500 setup
    $1,200/month

    Contact SalesLearn More


  • On-Premise

    Have total control

    • Client-Selected Data Center
    • Client-Defined Storage
    • Unlimited Users

    $9,000 setup
    $750/month

    Contact SalesLearn More


Feature Comparison

Feature Basic Standard Premium Enterprise
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Unlimited Assignees

All account type allow unlimited assignees. That is, the assignees DO NOT count against the number or seats or users allowed to access the system.
Unlimited Issues

All accounts provide for an unlimited number of issues. Issues may be assigned to specific audits. As noted below, the number of active audits allowed varies per account type.
Importing Issues

All accounts provide the ability to import issues from Excel or .csv formatted files.
Exporting Issues

We understand that you may still want to use spreadsheets. As such, you can export to Excel directly from the issues list or from a generated report.
Email Notifications/Alerts

Email notifications save you time. Several notification options are available to include summary emails of open items, notification on changes, notification on past due or open items.
Issue History

All accounts include history tracking of issue changes.
Tags

All paid accounts allow for tags (or custom labels) to be associated with each issue or audit.
Custom Fields

All paid accounts allow for custom fields to include custom text fields, custom dropdowns, and custom date fields.
Single Sign On

All paid accounts allow the ability to configure single sign on, such as OKTA and ADFS. Premium an Enterprise accounts can work with our support team to implement other SAML based single sign on systems.
Internet Protocol (IP) Restrictions

All paid accounts allow administrators to limit the ability to access the web interface from specific Internet Protocol (IP) addresses.
LDAP/Active Directory Integration
Premium and Enterprise level accounts allow for LDAP integration, such as Active Directory.
Application Programming Interface (API) (BETA)

An API is available to allow key information to be added, updated, or exported. This allows organizations to use the system in conjunction with other platforms.
Custom Programming

For Enterprise accounts, custom programming or client-specific changes to the software are available for additional fees per project.
Separate Instance

With Enterprise accounts, a separate instance is created for the subscriber. This instance can be hosted in an AuditFindings data center or a data center selected by the client, such as in-house, AWS, or other.
On-Premise Available

Enterprise accounts are a single instance and can be installed at a data center of the client’s choosing, or hosted in an AuditFindings secure data center.
Training/Support

Each account type has different levels of support. Enterprise accounts include specific SLA for support.
Community Email/Web Email/Web/Phone Email/Web/Phone/SLA
Reports

Each account type has different levels of support. The enterprise accounts include specific SLA for support.
Basic Package Standard Package
Custom Report Writer
Premium Package
Custom Report Writer
Premium Package
Custom Report Writer
File Storage

Each account type has different limits on the file storage available. Paid accounts can increase their storage for additional fees. For on-premise Enterprise accounts the storage is determined by the client’s resource/hardware configuration.
100MB 1GB+ 5GB+ 1TB+
Active Users

Each account has different limits on the number of active users. An active user is a user with access to the portal that has rights other than assignee only. As noted above, assignee-only users do not count against the number of seats available. As such, active users are generally auditors, department heads, and managers that need access to the portal to view the status of issues and audits.
1 10+ 15+ Unlimited
Active Audits

Each account has different limits on the number of active audits. An active audit is one that has not been archived and is available to edit.
5 10 Unlimited Unlimited

Common Questions

  • Are there per-user charges for an Enterprise account?

    No. An Enterprise account has a flat fee for an unlimited number of users. As such, an Enterprise account is advantageous over a set number of users.

    What is an active user?

    An active user is a user with access to the system that have access levels in excess of the assignee level. For all but Enterprise accounts, non-assignee level users are counted for license limitations. That is, the number of active users is a primary basis for account limitation.

    Which account is right for our organization?

    It depends. An overview of the primary users for each account type is listed below. However, please contact our sales team to discuss your specific needs.

    A Basic Account is for organizations with a single auditor managing issues that does not need end-users to see or update issues directly.

    A Standard Account is for small to medium sized organizations that have 10-30 active users that need to oversee issues within the system. As noted earlier, all paid accounts have unlimited assignees included.

    A Premium Account is most often used by organizations that need additional features such as the API.

    An Enterprise Account is often used by organizations that have a large number of users or those that need, or want, a separate instance or on-premise instance of the software.

  • Can we change account type after we start using the system?

    Yes.  The account can be upgraded or downgraded at any time.  If switching to an Enterprise account from a Standard or Premium hosted account, there may be additional migration fees.

    Where is our data?

    For Basic, Standard, Premium, and Enterprise hosted accounts the data is stored in a U.S. Based secure data center.  For Enterprise on-premise accounts, the data is located in the client-determined data center

    Can we limit what a user can access or view?

    Yes.  The information available to view and/or edit can be limited per user group.  Also, assignee level users can only view or edit items that are assigned to them.   User access levels are further described in the help system. 

More questions are answered on the Resources page.