Audit Issue Tracking System Overview
AuditFindings is an Audit Issue Tracking System for managing audit issues. With AuditFindings, audit and compliance managers have a robust system to keep track of audit issue corrective action. Below is an overview of audit issue tracking system. Click here to download a brochure on the AuditFindings audit issue tracking system. Additional information is available on the Resources page.
The Dashboard provides easy access to key information related to audit issues. Through various widgets, users can view related audit and issue information. These widgets include, but are not limited to:
- Issues by Audit
- Issue Aging / Past Due
- Issues by Department
- Recently Modified
- Issues I follow
- Issues Assigned to Me
The Audit tab allows users to view a summary of audits, including a count of audit issues that are open, closed, and past due. With one click, users can view all of the issues assigned to that audit.
The filter or query function allows you to narrow down the list of audits. For example, the list of audits can be limited by type, status, priority of issues, past due issues, archived issues, tags, and more.
Users can also “archive” complete audits along with the underlying assigned issues. Archiving audits allows management to maintain the audit data for metrics, but remove the information from initial menu.
AUDIT ISSUE DETAILS
The Issues tab allows you quick access to the listing of audit issues. With the filter/query function, you can limit information to item such as:
- Issue Priority or Status
- Issue Age, including past due age
- Archived, repeat findings, or followed issues
- Department or Individual
- Issue tags or custom field values
There are other capabilities that are not found in a spreadsheet. These capabilities include sending email reminders to an issue assignee, being notified of changes to an issues, such as issues you follow, and assigning tags or labels to issues.
AUDIT ISSUE IMPORT
To make it easier to track audit issues, we have created an easy-to-use import function for importing audit issues into AuditFindings. The process allows you to map fields in the spreadsheet to data field in AuditFindings.
Step 1: Preparation
Step 2: Select Audit
Step 3: Select File / Map Fields
Step 4: Import
Step 5: Confirm Import Success
[Download this guide on importing issues into AuditFindings.] Our support system provides additional information on importing audit issues. Click here to view the support information on importing audit issues.
ISSUE EXPORT / BULK ACTIONS
The system allows you to performing bulk actions on many items, including selecting multiple audit issues for export. Below is a listing of mass edit capabilities within the Issues section.
- Add comments or tags
- Assign issues to an individual or department
- Assign issue to an audit
- Export issues to Excel
- Follow / Stop Following (would display/remove from Dashboard widget)
- Update Target Resolution Date (issue due date)
- Update Actual Resolution Date (issue completion date)
- Update Issue Priority (high, medium, low)
- Update Issue Status (Open, Closed)
Our support system provides additional information on using the bulk action menu to perform mass edits. Click here to view the support system information on bulk actions.
There are many default reports available in the system. These reports allow users to easily get data on issues such as items past due, assigned to a department, etc. Frequently used reports can be saved in the “My Favorite Reports” section. The system comes with over thirty reports by default. Default reports include, but are not limited to:
- Open Issues by Priority
- Open issues by age
- Audit Summary Reports
- Past Due Reports
- Data Clean Reports (such as archived issues with and open status)
As outlined in the next section, reports can be customized by the user for an organization’s needs.
CUSTOM REPORT WRITER
Use the Custom Report Editor to modify or create reports. The use of the custom report writer simplifies getting the data needed for management oversight. Existing reports can easily be copied and modified, such as showing and additional field or limiting data to only certain criteria such as high-rated items.
The admin section allows administrators to control many aspects of the system, including what fields of an issue that an assignee may have access. Items may be view only, editable, or hidden.
Other settings in the admin section include security settings, such as IP restrictions, user management, custom field management, and more. Click here to view the support system information on the Administration section.